Analysis of the Security and Confidentiality of Electronic Medical Records in Supporting Healthcare Service Quality at Bhayangkara Level I Hospital, PUSDOKKES POLRI
DOI:
https://doi.org/10.38035/systemic.v2i1.65Keywords:
Security, Confidentiality, Electronic Medical Records, Healthcare Service QualityAbstract
The development of Electronic Medical Records (EMRs) contributes to improving healthcare service quality by facilitating access to information, accelerating service delivery, and increasing data accuracy. However, implementation continues to face challenges related to data security, patient-information confidentiality, and suboptimal user compliance with standard operating procedures. This study aimed to analyze the implementation of EMR security and confidentiality in supporting healthcare service quality at Bhayangkara Level I Hospital, Pusdokkes Polri. A descriptive qualitative approach was employed using observation, interviews, questionnaires as a supporting instrument, and document review. The findings showed that the EMR system had implemented several security mechanisms, including username-and-password authentication, role-based access restrictions, audit trails, and periodic data backup and recovery. Data confidentiality was maintained by restricting access to authorized healthcare personnel. Nevertheless, challenges remained in user behavior and compliance with established policies. Appropriate implementation of security and confidentiality measures can increase patient trust, accelerate service processes, and maintain the integrity of medical data. Continuous supervision, training, and system evaluation are therefore required to further improve healthcare service quality.
References
Kementerian Kesehatan Republik Indonesia. (2020). Pedoman penyelenggaraan rekam medis elektronik di fasilitas pelayanan kesehatan. Jakarta: Kementerian Kesehatan RI.
Kementerian Kesehatan Republik Indonesia. (2022). Peraturan Menteri Kesehatan Republik Indonesia Nomor 24 Tahun 2022 tentang rekam medis. Jakarta: Kementerian Kesehatan RI.
Nugroho, A., & Wibowo, T. (2021). Implementasi keamanan data pada sistem rekam medis elektronik di rumah sakit. Jurnal Manajemen Informasi Kesehatan Indonesia, 9(1), 1-8.
Pratama, R., & Sari, M. (2022). Perlindungan data pasien dalam sistem informasi kesehatan berbasis elektronik. Jurnal Kesehatan Masyarakat, 10(3), 210-218.
Putri, N. A., & Kurniawan, H. (2023). Evaluasi keamanan dan kerahasiaan data pasien pada sistem rekam medis elektronik. Jurnal Informatika Kesehatan Indonesia, 11(1), 15-23.
Sari, D. P., & Handayani, L. (2020). Analisis penerapan keamanan informasi pada rekam medis elektronik di rumah sakit. Jurnal Rekam Medis dan Informasi Kesehatan, 3(2), 85-92.
Yari, A., Rahman, F., & Putra, D. (2021). Keamanan sistem informasi kesehatan dalam menjaga kerahasiaan data pasien. Jurnal Sistem Informasi Kesehatan, 7(2), 45-52.
Hidayat, T., & Prasetyo, E. (2021). Analisis keamanan sistem informasi rekam medis elektronik menggunakan metode ISO 27001. Jurnal Teknologi Informasi dan Kesehatan, 8(2), 100-108.
Kurniawati, D., & Santoso, B. (2022). Evaluasi penerapan keamanan data pasien pada sistem informasi kesehatan berbasis digital. Jurnal Ilmu Kesehatan, 11(1), 55-63.
Lestari, R., & Utami, S. (2023). Implementasi perlindungan data pribadi pada sistem rekam medis elektronik di era digital. Jurnal Kesehatan Digital, 5(1), 25-33.
Saputra, A., & Firmansyah, R. (2020). Analisis risiko keamanan informasi pada sistem rekam medis elektronik. Jurnal Sistem Informasi, 6(2), 75-83.
Wahyuni, S., & Rahmawati, N. (2021). Penerapan keamanan informasi dalam menjaga kerahasiaan data pasien di rumah sakit. Jurnal Administrasi Kesehatan, 9(2), 120-128.
Sari, I. (2021). Keamanan Data pada Sistem Rekam Medis Elektronik di Rumah Sakit. Jurnal Informatika Kesehatan Indonesia, 6(1), 1-8.
Salsabila, K., & Sari, I. (2026). Analisis Sistem Informasi Rekam Medis Elektronik Terhadap Efisiensi Waktu Pelayanan di Unit Pendaftaran Rawat Jalan Rumah Sakit X. Journal of Medical Record Student (JMeRS), 4(1).
Sari, I., & Syahputra, A. K. (2023). Analisis Implementasi Rekam Medis Elektronik di Rumah Sakit Radjak Hospital Group. EDU RMIK Jurnal Edukasi Rekam Medis dan Informasi Kesehatan.
